Microsoft global customer service number. I do appreciate your efforts and time. plz microsoft. I cannot ctrl-alt-del or anything . Sometimes a change in driver can cause the video to be sent: To a different Adapter: from integrated graphics to a discrete card or vice versa. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary help me. 2- Window repair try. We will be happy to assist you. I tried F8 booting, CTRL-ALT-DEL, Reseat the battery. At black screen, press 'Ctrl+Alt+Delete'. Windows 7 Ultimate x64 black screen when logging in as administrator and could not login as unprivileged users at all. Additionally, I cannot get into windows therefore I cannot boot it into safe mode. The IOS was wobbly to say the least. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary You can help protect yourself from scammers by verifying that the contact is a, official and automatically after 5 to 10 minutes desktop icon appears without domain wall paper. If I shut it down cold, then I get the repair boot,where I can try to get into safe mode. In the Processes tab of the Task Manager, find explorer.exe 4. to it. Thats when the trouble began. Cant't roll back driver. The black screen appears indefinitely and the Windows GUI never appears. other tricks fixed it so maybe one to add here. here same problem but nothing to do with it , after upgrade screen black no cursor, computer does not respond , starts up with windows logo, the circle of dots shows a few dots then halts , screen black , can not start in safe mode can not do anything Try to boot into Safe Mode with Networking or Enable low-resolution video. I had the same symptoms as some here. I tried most of the suggestions to no avail, so set about my own. Click Next and Finish. this really sucks , hade newest driver for screen, going back to win 8. Signed, irritated!!! Intel HD 4000 or AMD Radeon HD 4200) and restart. You can still move the mouse and the keyboard is responding as you can press SHIFT 5 times to get the sticky keys prompt. Thanks for your feedback, it helps us improve the site. Thank you.. Erick. Now it has come back, and a system restore does nothing. I have tried: - F8 booting - CTRL-ALT-DEL - Reseat the battery - Checking CMOS battery (swapped with other laptop's battery) - AVAST updated 2-3 days earlier. If this resolves the black screen, use corruption resolution steps (dism, then sfc), and run the all apps PowerShell command in. Boot up as normal, and wait until you see the cursor on the black screen 2. If the black screen issue still exists, follow the next method. Nothing worked. I don't have an internal graphics card. The cursor will move around the screen. You can help protect yourself from scammers by verifying that the contact is a Advanced boot options, Safe Mode with Networking, or Low Resolution Video, Check Device Manager and look for Display Adapters, If you see 2 items under Display Adapters, disable to integrated video card (e.g. i did not have any problems before, and did not touch the hardware. 4 domain users in my office are facing an issue recently that users are getting black screen with only mouse cursor after loggin in win7 PC (after entering user name and password). I tried F8 booting, CTRL-ALT-DEL, Reseat the battery. I am having a similar issue with my Dell PC. I don't want to do a clean or dirty install as I don't have any flash drives or CD's and my laptop doesn't have a disk drive anyways. Switch ON the system and switch OFF the system 3 to 4 times when the Dell logo appears. I've taken the battery out and that didn't work. Its a @VeryPC AIO Panel and was running Win 7 Pro, 64-bit. Thank you.. Erick. This will make the system to go into ‘Windows 8 Advanced Startup Options’ screen. I have a Dell laptop I recently upgraded to Windows 10, it worked perfectly on past startups with Windows 10 (A.k.a I shut it down before and it booted up alright), and suddenly, when I booted it up today, it's just giving me a black screen with NO mouse After about five minutes (seemed like an eternity) I had a log in screen for the first time since the problem ... nor did Ctrl-Alt-Del … When the system boots up to ctrl alt del I can press those keys and the screen will go to black with the cursor. The mouse is displayed and can be moved. The second method to bypass the "black screen with cursor" issue on Windows 10, is to force open Windows explorer, by using the task manager: 1. I only have external AMD Radeon graphics cards. Please use these steps: If you see the black screen only The main causes observed so far are driver issues, output to unexpected port, and possibly also issues with the Lock Screen app. The mouse is displayed and can be moved. * Notes: * If you don't see the "Task a. By the way, I believe the machine was working in the background, Select a restore point by looking at the dates when your computer was working fine. Method 3: Remove VGA/Display Driver In Safe Mode (Windows 8/8.1/10/7/Vista) I try to some keyboard key like Ctrl+Alt+Del & Ctrl+Shift+Esc which is not working in black screen. I tried ctrl+alt+del and that doesn't work, I tried changing the monitor, exe. Windows black screen no cursor Win 7 While running windows 7 a few weeks ago my computer started running slowly so I restarted it and it would go to the windows 7 load bar than the next screen where its supposed to log onto my win 7 it just sits at a black screen with a cursor. I had the problem a few weeks ago, but it seemed to fix when I did a system restore. I've tried all the outputs on both of them and still nothing (DVI, display port, HDMI). Push power and it boots! began after updating AMD and Windows 10 (Windows update started up during the AMD driver update, and thereby hangs part of the problem methinks). If the issue persists, do get back to us. While booting window 7 logo appears. Best answer: Try the following: STEPS: 1. Try connecting to different video outputs on the PC. If you see the black screen or have a flickering screen. 2. Hope this helps in resolving the issue.

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